NO REPLY TO EMAIL? WHY DIDN'T WE ANSWER?
Correct your email
address! Hey if you sent us a message and we did not reply it may be
because you typed your email address incorrectly. Please ensure you type your email address very carefully. We will reply to every message, so if you don't get an answer, try again. Email us using the support request form or alternatively, email us directly on: enquiries at eyefordetailphotography dot co dot ukEmailing us directly is the best way to ensure you get your email address right! What format are the photos in? All Eye For Detail Photography photos are in JPG format.
Do you add photos on a regular basis? Yes. We add photos as they are taken. Click on "Newest Photos" to see the latest photos that we have posted.
Can I submit photos to sell? Yes, register here. It's free.
Do you offer refunds? Once your purchase is made we can not offer a refund. on subscriptions or digital downloads. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. If however you have ordered a print or product item ,refunds are possible up until the point that we process the printing of your order; in all other circumstances, we are sorry, but refunds are not possible. On a rare occasion we will make exceptions on a case by case basis.
Are there any restrictions on my use of the Eye For Detail Photography photos that I download? Yes. While Eye For Detail Photography offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our photos, or allow the use of our photos within products that are mass distributed in any type of archive format.
If I purchase a subscription are there any other fees I will encounter when downloading from the site? No, an unlimited membership allows you full access to download any photos on our site at no extra charge.
Is account sharing allowed? No, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.
I bought a subscription, but it says I'm not activated, what do I do? On rare occasions our merchant processors may not send the information of your transaction to our system, so your account may not be automatically activated. Therefore, if you have made a purchase of our yearly subscription and you are not able to access photos contact Eye For Detail Photography using your details, send a support request.
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